All items in our web shop have documents confirming their compliance with regulatory requirements in telecommunications and have an official warranty from the manufacturer.
All items come with manufacturer’s warranty card for the period varying from 12 to 36 months. The information about warranty period is available on a page of every item, or you can specify it with web shop manager.
It is important to note that lifecell LLC is neither a manufacturer nor a seller of goods, it is not responsible for the servicing (including during the warranty period). The sellers are our partners, the contract for sale of items with which is made in the point of sale with lifecell store label (hereinafter - the lifecell store).
We care about every client, so we want to be sure that you get only the best items in appropriate condition.
you can exchange it for another one or get your money back. For this, you should address an authorized service center for confirmation that usage conditions were not violated.
in accordance with the Law of Ukraine “On Protection of Consumers”, you can do it during 14 days after the purchase. Contact lifecell store, where you have purchased the item.
call 0 800 20 22 20 and ask questions 24/7. Calls within Ukraine are free.
after the set term finishes or in case item exploitation terms are violated. Then, you are free to contact manufacturer’s service center and use paid services.
To find out the addresses of authorized service centers, call 0 800 20 22 20 – available 24/7 and free from fixed lines and mobile numbers within Ukraine.