Contact us

How to buy

Buying a desired smartphone, starter pack or gadget in lifecell online shop will take less than a minute. You can make an order:

1. Directly at the website

Click “Buy” on a product page of an item you are interested in > Enter required information > Click “Place an order”.

We take orders 24/7.

If you place an order from 9 a.m. till 7.30 p.m., we will contact you within 30 minutes to confirm the order. If you place it after 7.30 p.m., we will call you next day after 9 a.m.

Confident about your order? Just uncheck “Call me to confirm the order” on the checkout page, and we will confirm your order by SMS.

2. By calling 0 800 20 22 20

Call center work hours for lifecell online store

Mon-Sat з 9:00 до 20:00, Sun з 10:00 до 20:00

You can make order 24/7 and we will call you in our work hours.

All calls are free from landline and mobile numbers within Ukraine.


Contact center

You can receive answers to all questions regarding lifecell services by addressing contact center.:

0 800 20 54 33 (24/7). Free from landline and mobile numbers within Ukraine.

Head Office in Kyiv

Mailing address: 03110, Kyiv, 11 Solomianska St., Business Center Eleven, tower «B», 1st floor


Registered address

LLC «lifecell», 03110, 11-a Solomyanska str., Kyiv, Ukraine

The sale of goods in the online store is carried out by the following legal entities

1. Limited Liability Company "Tsifro-room", legal entity identification code 39187253. Place of registration - 03150, Kyiv, 6 Yezhy Gedroitsia str., room 9. Goods with a badge - F.

2. Limited Liability Company "SVP PLUS", legal entity identification code 37244754. Place of registration - 04074, Kyiv, 18 Avtozavodska str. Goods with a sign - Т.

3. Limited Liability Company "lifecell", legal entity identification code 22859846. Place of registration - 03110, Kyiv, 11-a Solomianska str. Goods with a sign - l.

You can find out about the seller using a special mark on the product description page as shown below.